Privacy Policy
Last updated
Thank you for choosing to be part of our community at
When you visit our
This
Please read this
TABLE OF CONTENTS
1. WHAT INFORMATION DO WE COLLECT?
2. HOW DO WE USE YOUR INFORMATION?
3. WILL YOUR INFORMATION BE SHARED WITH ANYONE?
4. WHO WILL YOUR INFORMATION BE SHARED WITH?
5. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?
7. HOW DO WE HANDLE YOUR SOCIAL LOGINS?
8. IS YOUR INFORMATION TRANSFERRED INTERNATIONALLY?
9. HOW LONG DO WE KEEP YOUR INFORMATION?
10. HOW DO WE KEEP YOUR INFORMATION SAFE?
11. DO WE COLLECT INFORMATION FROM MINORS?
12. WHAT ARE YOUR PRIVACY RIGHTS?
14. CONTROLS FOR DO-NOT-TRACK FEATURES
16. DO CALIFORNIA RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?
17. DO WE MAKE UPDATES TO THIS POLICY?
18. HOW CAN YOU CONTACT US ABOUT THIS POLICY?
1. WHAT INFORMATION DO WE COLLECT?
In Short: We collect personal information that you provide to us such as name, address, contact information, passwords and security data,
We collect personal information that you voluntarily provide to us when
The personal information that we collect depends on the context of your interactions with us and the
Publicly Available Personal Information. We collect
Personal Information Provided by You. We collect
Credentials. We collect passwords, password hints, and similar security information used for authentication and account access.
Payment Data.
We
collect data necessary to process your payment if you make purchases,
such as your payment instrument number (such as a credit card number),
and the security code associated with your payment instrument. All
payment data is stored by
Social Media Login Data.
We
provide you with the option to register using social media account
details, like your Facebook, Twitter or other social media account. If
you choose to register in this way, we will collect the Information
described in the section called "
HOW DO WE HANDLE YOUR SOCIAL LOGINS
" below.
All
personal information that you provide to us must be true, complete and
accurate, and you must notify us of any changes to such personal
information.
Information automatically collected
In Short: Some information — such as IP address and/or browser and device characteristics — is collected automatically when you visit our
We automatically collect certain information when you visit, use or navigate the
Like many businesses, we also collect information through cookies and similar technologies.
Online Identifiers. We collect
Information automatically collected by Hotjar
We use Hotjar in order to better understand our users’ needs and to optimize this service and experience. Hotjar is a technology service that helps us better understand our users’ experience (e.g. how much time they spend on which pages, which links they choose to click, what users do and don’t like, etc.) and this enables us to build and maintain our service with user feedback. Hotjar uses cookies and other technologies to collect data on our users’ behavior and their devices. This includes a device's IP address (processed during your session and stored in a de-identified form), device screen size, device type (unique device identifiers), browser information, geographic location (country only), and the preferred language used to display our website. Hotjar stores this information on our behalf in a pseudonymized user profile. Hotjar is contractually forbidden to sell any of the data collected on our behalf. For further details, please see the ‘about Hotjar’ section of Hotjar’s support site."
2. HOW DO WE USE YOUR INFORMATION?
In Short: We process your information for purposes based on legitimate business interests, the fulfillment of our contract with you, compliance with our legal obligations, and/or your consent.
We use personal information collected via our
We use the information we collect or receive:
-
To facilitate account creation and logon process.
If
you choose to link your account with us to a third party account (such
as your Google or Facebook account), we use the information you allowed
us to collect from those third parties to facilitate account creation
and logon process for the performance of the contract.
See the section below headed " HOW DO WE HANDLE YOUR SOCIAL LOGINS " for further information.
-
To send you marketing and promotional communications.
We
and/or our third party marketing partners may use the personal
information you send to us for our marketing purposes, if this is in
accordance with your marketing preferences. You can opt-out of our
marketing emails at any time (see the "
WHAT ARE YOUR PRIVACY RIGHTS
" below).
-
To send administrative information to you.
We
may use your personal information to send you product, service and new
feature information and/or information about changes to our terms,
conditions, and policies.
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Fulfill and manage your orders. We may use your information to fulfill and manage your orders, payments, returns, and exchanges made through the
Services .
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To post testimonials.
We post testimonials on our
Services that may contain personal information. Prior to posting a testimonial, we will obtain your consent to use your name and testimonial. If you wish to update, or delete your testimonial, please contact us at innovate@nomadstays.co and be sure to include your name, testimonial location, and contact information.
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Deliver targeted advertising to you.
We
may use your information to develop and display content and advertising
(and work with third parties who do so) tailored to your interests
and/or location and to measure its effectiveness.
https://www.nomadstays.co/cookies .
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Administer prize draws and competitions. We may use your information to administer prize draws and competitions when you elect to participate in competitions.
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Request Feedback. We may use your information to request feedback and to contact you about your use of our
Services .
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To protect our Services. We may use your information as part of our efforts to keep our
Services safe and secure (for example, for fraud monitoring and prevention).
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To enforce our terms, conditions and policies for Business Purposes, Legal Reasons and Contractual.
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To respond to legal requests and prevent harm. If we receive a subpoena or other legal request, we may need to inspect the data we hold to determine how to respond.
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To manage user accounts. We may use your information for the purposes of managing our account and keeping it in working order.
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To deliver services to the user. We may use your information to provide you with the requested service.
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To respond to user inquiries/offer support to users.
We may use your information to respond to your inquiries and solve any
potential issues you might have with the use of our Services.
-
For other Business Purposes.
We
may use your information for other Business Purposes, such as data
analysis, identifying usage trends, determining the effectiveness of our
promotional campaigns and to evaluate and improve our
Services , products, marketing and your experience. We may use and store this information in aggregated and anonymized form so that it is not associated with individual end users and does not include personal information. We will not use identifiable personal information without your consent.
In Short: We only share information with your consent, to comply with laws, to provide you with services, to protect your rights, or to fulfill business obligations.
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Consent: We may process your data if you have given us specific consent to use your personal information in a specific purpose.
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Legitimate Interests: We may process your data when it is reasonably necessary to achieve our legitimate business interests.
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Performance of a Contract: Where we have entered into a contract with you, we may process your personal information to fulfill the terms of our contract.
-
Legal Obligations:
We may disclose your information where we are legally required to do so
in order to comply with applicable law, governmental requests, a
judicial proceeding, court order, or legal process, such as in response
to a court order or a subpoena (including in response to public
authorities to meet national security or law enforcement requirements).
- Vital Interests: We may disclose your information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person and illegal activities, or as evidence in litigation in which we are involved.
More specifically, we may need to process your data or share your personal information in the following situations:
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Vendors, Consultants and Other Third-Party Service Providers.
We
may share your data with third party vendors, service providers,
contractors or agents who perform services for us or on our behalf and
require access to such information to do that work. Examples include:
payment processing, data analysis, email delivery, hosting services,
customer service and marketing efforts. We may allow selected third
parties to use tracking technology on the
Services , which will enable them to collect data about how you interact with the Services over time. This information may be used to, among other things, analyze and track data, determine the popularity of certain content and better understand online activity. Unless described in this Policy, we do not share, sell, rent or trade any of your information with third parties for their promotional purposes. We have contracts in place with our data processors. This means that they cannot do anything with your personal information unless we have instructed them to do it. They will not share your personal information with any organisation apart from us. They will hold it securely and retain it for the period we instruct.
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Business Transfers.
We
may share or transfer your information in connection with, or during
negotiations of, any merger, sale of company assets, financing, or
acquisition of all or a portion of our business to another company.
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Business Partners. We may share your information with our business partners to offer you certain products, services or promotions.
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Advertising, Direct Marketing, and Lead Generation
Bing Ads , Google AdSense and Facebook Audience Network
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Allow Users to Connect to their Third-Party Accounts
Facebook account , Twitter account and Windows Live account
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Cloud Computing Services
Microsoft Azure and Google Cloud Platform
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Communicate and Chat with Users
and MailChimp
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Content Optimization
Fonts.com Web Fonts , Google Fonts , Google Site Search , MailChimp widget plugin , MyFonts and Instagram embed
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Data Backup and Security
Dropbox Backup and Google Drive Backup
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Functionality and Infrastructure Optimization
Microsoft Azure
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Invoice and Billing
Pin Payments
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Retargeting Platforms
Facebook Custom Audience , Facebook Remarketing , Google Ads Remarketing , Google Analytics Remarketing , Twitter Remarketing and LinkedIn Website Retargeting
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Social Media Sharing and Advertising
Facebook advertising , Facebook social plugins , Google+ social plugins , Instagram advertising , LinkedIn advertising , Pinterest advertising , Twitter advertising and Twitter social plugins
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User Account Registration and Authentication
Facebook Login , Google Sign-In , Twitter OAuth and Windows Live Connect
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User Commenting and Forums
Facebook Comments and Google Tag Manager
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Web and Mobile Analytics
Facebook Ads conversion tracking , Facebook Analytics , Google Ads , Google Analytics , Google Tag Manager , StatCounter , HotJar and Wordpress Stats
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Website Hosting
WordPress.com
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Website Performance Monitoring
Pingdom
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Website Testing
Google Website Optimizer
In Short: We may use cookies and other tracking technologies to collect and store your information.
We
may use cookies and similar tracking technologies (like web beacons and
pixels) to access or store information. Specific information about how
we use such technologies and how you can refuse certain cookies is set
out in our Cookie Policy
6. DO WE USE GOOGLE MAPS?
In Short: Yes, we use Google Maps for the purpose of providing better service.
This website, mobile application, or Facebook application uses Google Maps APIs. You may find the Google Maps APIs Terms of Service here. To better understand Google’s Privacy Policy, please refer to this link.
By using our Maps API Implementation, you agree to be bound by Google’s Terms of Service.
In Short: If you choose to register or log in to our services using a social media account, we may have access to certain information about you.
Our
We will use the information we receive only for the purposes that are described in this
8. IS YOUR INFORMATION TRANSFERRED INTERNATIONALLY?
In Short: We may transfer, store, and process your information in countries other than your own.
Our servers are located in
If
you are a resident in the European Economic Area, then these countries
may not have data protection or other laws as comprehensive as those in
your country. We will however take all necessary measures to protect
your personal information in accordance with this
European Commission's Standard Contractual Clauses:
Such
measures implementing the European Commission's Standard Contractual
Clauses for transfers of personal information between our group
companies and between us and our third-party providers, which require
all such recipients to protect personal information that they process
from the EEA in accordance with European data protection laws.
9. HOW LONG DO WE KEEP YOUR INFORMATION?
In Short: We keep your information for as long as necessary to fulfill the purposes outlined in this
We will only keep your personal information for as long as it is necessary for the purposes set out in this
When
we have no ongoing legitimate business need to process your personal
information, we will either delete or anonymize it, or, if this is not
possible (for example, because your personal information has been stored
in backup archives), then we will securely store your personal
information and isolate it from any further processing until deletion is
possible.
10. HOW DO WE KEEP YOUR INFORMATION SAFE?
In Short: We aim to protect your personal information through a system of organizational and technical security measures.
We
have implemented appropriate technical and organizational security
measures designed to protect the security of any personal information we
process. However, please also remember that we cannot guarantee that
the internet itself is 100% secure. Although we will do our best to
protect your personal information, transmission of personal information
to and from our
11. DO WE COLLECT INFORMATION FROM MINORS?
In Short: We do not knowingly collect data from or market to children under 18 years of age.
We do not knowingly solicit data from or market to children under 18 years of age. By using the
12. WHAT ARE YOUR PRIVACY RIGHTS?
In Short:
In some regions (like the European Economic Area), you have certain rights under applicable data protection laws. These may include the right (i) to request access and obtain a copy of your personal information, (ii) to request rectification or erasure; (iii) to restrict the processing of your personal information; and (iv) if applicable, to data portability. In certain circumstances, you may also have the right to object to the processing of your personal information. To make such a request, please use the contact details provided below. We will consider and act upon any request in accordance with applicable data protection laws.
If
we are relying on your consent to process your personal information,
you have the right to withdraw your consent at any time. Please note
however that this will not affect the lawfulness of the processing
before its withdrawal.
If
you are resident in the European Economic Area and you believe we are
unlawfully processing your personal information, you also have the right
to complain to your local data protection supervisory authority. You
can find their contact details here:
https://ec.europa.eu/newsroom/article29/item-detail.cfm?item_id=612080.
If you have questions or comments about your privacy rights, you may email us at
If you would at any time like to review or change the information in your account or terminate your account, you can:
■
■
Upon
your request to terminate your account, we will deactivate or delete
your account and information from our active databases. However, some
information may be retained in our files to prevent fraud, troubleshoot
problems, assist with any investigations, enforce our Terms of Use
and/or comply with legal requirements.
Cookies and similar technologies:
Most
Web browsers are set to accept cookies by default. If you prefer, you
can usually choose to set your browser to remove cookies and to reject
cookies. If you choose to remove cookies or reject cookies, this could
affect certain features or services of our
Opting out of email marketing:
You
can unsubscribe from our marketing email list at any time by clicking
on the unsubscribe link in the emails that we send or by contacting us
using the details provided below. You will then be removed from the
marketing email list – however, we will still need to send you
service-related emails that are necessary for the administration and use
of your account. To otherwise opt-out, you may:
■
■
13. DATA BREACH
A
privacy breach occurs when there is unauthorized access to or
collection, use, disclosure or disposal of personal information. You
will be notified about data breaches when
14. CONTROLS FOR DO-NOT-TRACK FEATURES
Most
web browsers and some mobile operating systems and mobile applications
include a Do-Not-Track (“DNT”) feature or setting you can activate to
signal your privacy preference not to have data about your online
browsing activities monitored and collected. No uniform technology
standard for recognizing and implementing DNT signals has been
finalized. As such, we do not currently respond to DNT browser signals
or any other mechanism that automatically communicates your choice not
to be tracked online. If a standard for online tracking is adopted that
we must follow in the future, we will inform you about that practice in a
revised version of this
15. GDPR RIGHTS
You have a right of access, rectification, erasure and portability of your data as well as a right of opposition and a right to limit the processing of data concerning you. You can exercise your rights by contacting us at the address below.
15. DO CALIFORNIA RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?
In Short: Yes, if you are a resident of California, you are granted specific rights regarding access to your personal information.
California Civil Code Section 1798.83, also known as the “Shine The Light” law, permits our users who are California residents to request and obtain from us, once a year and free of charge, information about categories of personal information (if any) we disclosed to third parties for direct marketing purposes and the names and addresses of all third parties with which we shared personal information in the immediately preceding calendar year. If you are a California resident and would like to make such a request, please submit your request in writing to us using the contact information provided below.
If you are under 18 years of age, reside in California, and have a registered account with the
16. DO WE MAKE UPDATES TO THIS POLICY?
In Short: Yes, we will update this policy as necessary to stay compliant with relevant laws.
We may update this
17. HOW CAN YOU CONTACT US ABOUT THIS POLICY?
If you have questions or comments about this policy, you may